After two and a half years of nothing but monthly fuck-ups with my bill etc I finally cancelled, or thought I did that is. Guess what! I am on the phone with Rogers, they did NOT cancel my cell on Friday and can find NO record of my asking for that ! Apparently I asked for my number to be ported and that has delayed the cancellation, I MOST CERTAINLY DID NOT ASK FOR THE NUMBER TO BE PORTED ANYWHERE !!! Told them to fix the one last fuck-up I am going to have with them and transfer me so I can cancel my damned internet with them also. Was going to keep that but this is the straw that broke this camels back.
My e-mail confirmation of the cancellation from them follows:
Dear ELIZABETH DYE,
Further to your recent request to cancel your service for the wireless number(s) noted below, this email acknowledges and confirms that your service will be disconnected on the date noted below.
Order Confirmation Number: 42728469
Cancellation Request Date: Apr 16, 2014
Service Disconnect Date: May 16, 2014
Wireless Number(s): 226-448-2572
Account Number: X-XXXX-9678
You can expect to receive your final invoice from Rogers on your regular billing date, after the Service Disconnect Date above.
We hope to have an opportunity to welcome you back to Rogers at a future date.
Thank you for your business. They can kiss my skinny white ass !